Sezzle incident

Elevated API Errors

Critical Resolved View vendor source →

Sezzle experienced a critical incident on February 4, 2023 affecting Sezzle Gateway API and Sezzle Core API, lasting 2h 14m. The incident has been resolved; the full update timeline is below.

Started
Feb 04, 2023, 10:16 AM UTC
Resolved
Feb 04, 2023, 12:31 PM UTC
Duration
2h 14m
Detected by Pingoru
Feb 04, 2023, 10:16 AM UTC

Affected components

Sezzle Gateway APISezzle Core API

Update timeline

  1. investigating Feb 04, 2023, 10:16 AM UTC

    We are experiencing elevated error rates on our Gateway and core APIs.

  2. identified Feb 04, 2023, 11:47 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Feb 04, 2023, 11:55 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Feb 04, 2023, 12:31 PM UTC

    This incident has been resolved.