Sezzle incident

Elevated API Errors

Critical Resolved View vendor source →

Sezzle experienced a critical incident on March 28, 2023 affecting Sezzle Gateway API, lasting 1h 50m. The incident has been resolved; the full update timeline is below.

Started
Mar 28, 2023, 07:06 PM UTC
Resolved
Mar 28, 2023, 08:56 PM UTC
Duration
1h 50m
Detected by Pingoru
Mar 28, 2023, 07:06 PM UTC

Affected components

Sezzle Gateway API

Update timeline

  1. investigating Mar 28, 2023, 07:06 PM UTC

    We are experiencing elevated error rates on our Gateway APIs.

  2. identified Mar 28, 2023, 07:39 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Mar 28, 2023, 08:34 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Mar 28, 2023, 08:56 PM UTC

    This incident has been resolved.