Sezzle incident

Elevated API Errors

Minor Resolved View vendor source →

Sezzle experienced a minor incident on April 17, 2023 affecting Sezzle Gateway API and Sezzle Core API, lasting 50m. The incident has been resolved; the full update timeline is below.

Started
Apr 17, 2023, 04:23 PM UTC
Resolved
Apr 17, 2023, 05:14 PM UTC
Duration
50m
Detected by Pingoru
Apr 17, 2023, 04:23 PM UTC

Affected components

Sezzle Gateway APISezzle Core API

Update timeline

  1. investigating Apr 17, 2023, 04:23 PM UTC

    We are experiencing elevated error rates on our Gateway and core APIs.

  2. identified Apr 17, 2023, 04:33 PM UTC

    Identified the issue relates to a long term provider. The impact will be financing options presented during checkout and order capturing using the provider.

  3. monitoring Apr 17, 2023, 04:42 PM UTC

    Long term provider is operational

  4. resolved Apr 17, 2023, 05:14 PM UTC

    This incident has been resolved.