Sezzle incident

Degraded performance for Sezzle Checkout

Major Resolved View vendor source →

Sezzle experienced a major incident on August 3, 2023 affecting Sezzle Core API, lasting 38m. The incident has been resolved; the full update timeline is below.

Started
Aug 03, 2023, 04:04 PM UTC
Resolved
Aug 03, 2023, 04:43 PM UTC
Duration
38m
Detected by Pingoru
Aug 03, 2023, 04:04 PM UTC

Affected components

Sezzle Core API

Update timeline

  1. investigating Aug 03, 2023, 04:04 PM UTC

    we have identified an issue where shoppers are experiencing a high error rate during the checkout experience.

  2. investigating Aug 03, 2023, 04:05 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Aug 03, 2023, 04:18 PM UTC

    A fix has been implemented and we are monitoring.

  4. resolved Aug 03, 2023, 04:43 PM UTC

    This incident has been resolved.