Sezzle incident

Giftcard provider outage

Minor Resolved View vendor source →

Sezzle experienced a minor incident on August 16, 2023 affecting Sezzle Core API, lasting 36m. The incident has been resolved; the full update timeline is below.

Started
Aug 16, 2023, 03:18 PM UTC
Resolved
Aug 16, 2023, 03:54 PM UTC
Duration
36m
Detected by Pingoru
Aug 16, 2023, 03:18 PM UTC

Affected components

Sezzle Core API

Update timeline

  1. investigating Aug 16, 2023, 03:18 PM UTC

    We are currently investigating this issue.

  2. identified Aug 16, 2023, 03:19 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Aug 16, 2023, 03:35 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. monitoring Aug 16, 2023, 03:36 PM UTC

    Giftcard provider errors have stopped and everything is operational again.

  5. resolved Aug 16, 2023, 03:54 PM UTC

    No errors have been seen since 11:24 ET