Sezzle incident

Order creation for gift card orders

Major Resolved View vendor source →

Sezzle experienced a major incident on December 15, 2023 affecting Sezzle Core API, lasting 3h 31m. The incident has been resolved; the full update timeline is below.

Started
Dec 15, 2023, 06:07 PM UTC
Resolved
Dec 15, 2023, 09:39 PM UTC
Duration
3h 31m
Detected by Pingoru
Dec 15, 2023, 06:07 PM UTC

Affected components

Sezzle Core API

Update timeline

  1. investigating Dec 15, 2023, 06:07 PM UTC

    We are currently investigating this issue.

  2. identified Dec 15, 2023, 06:24 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Dec 15, 2023, 07:52 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Dec 15, 2023, 09:39 PM UTC

    This incident has been resolved.