Sezzle incident

System performance issue

Critical Resolved View vendor source →

Sezzle experienced a critical incident on February 15, 2024 affecting Sezzle Core API, lasting 1h 22m. The incident has been resolved; the full update timeline is below.

Started
Feb 15, 2024, 03:38 PM UTC
Resolved
Feb 15, 2024, 05:01 PM UTC
Duration
1h 22m
Detected by Pingoru
Feb 15, 2024, 03:38 PM UTC

Affected components

Sezzle Core API

Update timeline

  1. investigating Feb 15, 2024, 03:38 PM UTC

    We are currently investigating this issue.

  2. investigating Feb 15, 2024, 03:55 PM UTC

    We are continuing to investigate this issue.

  3. identified Feb 15, 2024, 04:03 PM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring Feb 15, 2024, 04:11 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Feb 15, 2024, 05:01 PM UTC

    This incident has been resolved.