Sezzle incident

Timeouts on a subset of Sezzle virtual card authorizations

Minor Resolved View vendor source →

Sezzle experienced a minor incident on July 30, 2024 affecting Sezzle Core API, lasting 34m. The incident has been resolved; the full update timeline is below.

Started
Jul 30, 2024, 04:19 PM UTC
Resolved
Jul 30, 2024, 04:54 PM UTC
Duration
34m
Detected by Pingoru
Jul 30, 2024, 04:19 PM UTC

Affected components

Sezzle Core API

Update timeline

  1. investigating Jul 30, 2024, 04:19 PM UTC

    We are currently investigating this issue.

  2. identified Jul 30, 2024, 04:22 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jul 30, 2024, 04:23 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jul 30, 2024, 04:54 PM UTC

    This incident has been resolved. A small subset of Virtual Card authorizations experienced timeouts during the incident period.