Sezzle incident

System outage

Critical Resolved View vendor source →

Sezzle experienced a critical incident on August 29, 2024 affecting Sezzle Gateway API and Sezzle Core API and 1 more component, lasting 53m. The incident has been resolved; the full update timeline is below.

Started
Aug 29, 2024, 09:37 AM UTC
Resolved
Aug 29, 2024, 10:31 AM UTC
Duration
53m
Detected by Pingoru
Aug 29, 2024, 09:37 AM UTC

Affected components

Sezzle Gateway APISezzle Core APISezzle Dashboards

Update timeline

  1. investigating Aug 29, 2024, 09:37 AM UTC

    We are currently investigating an issue.

  2. investigating Aug 29, 2024, 09:56 AM UTC

    We have identified the issue as due to an incident impacting our hosting provider, AWS. They report signs of recovery, and will provide updates within 30 minutes.

  3. investigating Aug 29, 2024, 10:30 AM UTC

    The issue has been resolved.

  4. resolved Aug 29, 2024, 10:31 AM UTC

    This incident has been resolved.