Sezzle incident

System outage

Critical Resolved View vendor source →

Sezzle experienced a critical incident on February 18, 2025 affecting Sezzle Gateway API and Sezzle Core API, lasting 3h 54m. The incident has been resolved; the full update timeline is below.

Started
Feb 18, 2025, 08:22 AM UTC
Resolved
Feb 18, 2025, 12:16 PM UTC
Duration
3h 54m
Detected by Pingoru
Feb 18, 2025, 08:22 AM UTC

Affected components

Sezzle Gateway APISezzle Core API

Update timeline

  1. investigating Feb 18, 2025, 08:22 AM UTC

    We are currently investigating this issue.

  2. investigating Feb 18, 2025, 08:34 AM UTC

    Mitigation efforts put in place and partial recovery

  3. identified Feb 18, 2025, 09:55 AM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring Feb 18, 2025, 10:35 AM UTC

    A fix has been implemented and we are monitoring the results.

  5. monitoring Feb 18, 2025, 12:11 PM UTC

    We are continuing to monitor for any further issues.

  6. resolved Feb 18, 2025, 12:16 PM UTC

    This incident has been resolved.