seven.io Outage History

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seven.io had 4 outages in the last 2 years totaling 3h 33m of downtime — averaging 0.2 incidents per month.

There were 4 seven.io outages since July 14, 2026 totaling 3h 33m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.seven.io/en

Major October 11, 2026

Voice

Detected by Pingoru
Oct 11, 2026, 10:22 PM UTC
Resolved
Oct 12, 2026, 12:05 AM UTC
Duration
1h 43m
Affected: Voice
Timeline · 2 updates
  1. investigating Oct 11, 2026, 10:22 PM UTC

    Status changed: operational → partial outage

  2. resolved Oct 12, 2026, 12:05 AM UTC

    Status changed: partial outage → operational

Read the full incident report →

Major September 30, 2026

Short disruption of HTTP API and web app

Detected by Pingoru
Sep 30, 2026, 06:20 AM UTC
Resolved
Sep 30, 2026, 06:26 AM UTC
Duration
6m
Affected: Lookup (Format)Lookup (CNAM)Lookup (MNP)Lookup (HLR)Addons (Bitrix24)Addons (Shopify)Addons (Slack)RCS DeliverySMS DeliveryInbound SMSVoiceEmail to SMS GatewayHTTP ApiSMPP ServerWebapp
Timeline · 1 update
  1. resolved Sep 30, 2026, 06:20 AM UTC

    On September 30, 2026, between 08:20 and 08:26 CEST (06:20 to 06:26 UTC), requests to our HTTP API and the web app were delayed or failed with timeouts and HTTP 503 errors. The cause was a network storage system that stopped responding, which blocked request processing on our application servers. Service was restored at 08:26 CEST. Requests that failed during this period were not processed and need to be sent again. Messages that had already been accepted were sent. For a small number of them, the final delivery report could not be processed, so their status may still show as transmitted. We have changed our configuration so that an outage of this storage system can no longer affect the API as a whole. We apologize for the inconvenience.

Read the full incident report →

Major September 10, 2026

Temporary disruption affecting text-to-speech processing

Detected by Pingoru
Sep 10, 2026, 12:15 PM UTC
Resolved
Sep 10, 2026, 01:48 PM UTC
Duration
1h 33m
Affected: Voice
Timeline · 1 update
  1. resolved Sep 10, 2026, 12:15 PM UTC

    We are currently experiencing a temporary disruption affecting text-to-speech processing. As a result, some requests may currently fail or experience delays. Our technical team is investigating the issue and working to restore full service as quickly as possible. We apologize for the inconvenience and will provide an update as soon as the service has been fully restored. Current status: Service restored. We are continuing to monitor the system to ensure stable operation.

Read the full incident report →

Minor August 31, 2026

Inbound SMS

Detected by Pingoru
Aug 31, 2026, 08:24 AM UTC
Resolved
Aug 31, 2026, 08:36 AM UTC
Duration
11m
Affected: Inbound SMS
Timeline · 2 updates
  1. investigating Aug 31, 2026, 08:24 AM UTC

    Status changed: operational → degraded performance

  2. resolved Aug 31, 2026, 08:36 AM UTC

    Status changed: degraded performance → operational

Read the full incident report →