Voice
Timeline · 2 updates
- investigating Oct 11, 2026, 10:22 PM UTC
Status changed: operational → partial outage
- resolved Oct 12, 2026, 12:05 AM UTC
Status changed: partial outage → operational
seven.io had 4 outages in the last 2 years totaling 3h 33m of downtime — averaging 0.2 incidents per month.
There were 4 seven.io outages since July 14, 2026 totaling 3h 33m of downtime. Each is summarised below — incident details, duration, and resolution information.
Status changed: operational → partial outage
Status changed: partial outage → operational
On September 30, 2026, between 08:20 and 08:26 CEST (06:20 to 06:26 UTC), requests to our HTTP API and the web app were delayed or failed with timeouts and HTTP 503 errors. The cause was a network storage system that stopped responding, which blocked request processing on our application servers. Service was restored at 08:26 CEST. Requests that failed during this period were not processed and need to be sent again. Messages that had already been accepted were sent. For a small number of them, the final delivery report could not be processed, so their status may still show as transmitted. We have changed our configuration so that an outage of this storage system can no longer affect the API as a whole. We apologize for the inconvenience.
We are currently experiencing a temporary disruption affecting text-to-speech processing. As a result, some requests may currently fail or experience delays. Our technical team is investigating the issue and working to restore full service as quickly as possible. We apologize for the inconvenience and will provide an update as soon as the service has been fully restored. Current status: Service restored. We are continuing to monitor the system to ensure stable operation.
Status changed: operational → degraded performance
Status changed: degraded performance → operational