Servosity Outage History
Servosity is up right nowPingoru has recorded 9 incidents for Servosity: 0 in the last 12 months and 0 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 0 | 0 of 720 (0%) |
| May 2026 | 0 | 0 of 744 (0%) |
| June 2026 | 0 | 0 of 720 (0%) |
| July 2026 | 0 | 0 of 744 (0%) |
| August 2026 | 0 | 0 of 744 (0%) |
| September 2026 | 0 | 0 of 720 (0%) |
| October 2026 | 0 | 0 of 744 (0%) |
| November 2026 | 0 | 0 of 71 (0%) |
Incidents, newest first
Major February 17, 2025 Classic Servers Offline 6h 20m Backup Servers
Started Feb 17, 2025, 07:21 PM UTC· resolved Feb 18, 2025, 01:42 AM UTC
- investigating Feb 17, 2025, 07:21 PM UTC
As of 2:05pm ET we were notified that the servers in our data center are offline. Our ops team is investigating the issue and we will update when we know more. Only Servosity classic accounts using Servosity V8 are affected by this outage, it will not affect any Servosity One backups.
- resolved Feb 18, 2025, 01:42 AM UTC
The affected hardware has been replaced and all servers are online again. Backups may take up to 24 hours to resume their schedules, but can be run manually any time, and restarting the Servosity service will resume their schedules with no delay. Please reach out to [email protected] with any remaining issues and we'll be glad to help.
Major February 4, 2025 Outage for All Legacy Backup Accounts 2h 21m Backup Servers
Started Feb 04, 2025, 12:07 PM UTC· resolved Feb 04, 2025, 02:28 PM UTC
- investigating Feb 04, 2025, 12:11 PM UTC
We are investigating an outage affecting All Legacy Backup Accounts. We’ve identified the cause and we’re working to resolve it. We’ll update you as soon as we know more. This does NOT affect any Simplified Accounts, nor M365 or Google Backups.
- resolved Feb 04, 2025, 02:28 PM UTC
The backup servers have been repaired and all backups will resume on schedule. We apologize for the inconvenience. Please reach out to [email protected] if you have any questions or any continuing issues.
Major January 27, 2025 Problem with SMS MFA codes 20m
Started Jan 27, 2025, 08:57 PM UTC· resolved Jan 27, 2025, 09:18 PM UTC
- resolved Jan 27, 2025, 09:18 PM UTC
We've now resolved the incident. Thanks for your patience.
Major January 10, 2025 DNS Issue 50m
Started Jan 10, 2025, 01:45 PM UTC· resolved Jan 10, 2025, 02:35 PM UTC
- resolved Jan 10, 2025, 03:01 PM UTC
This morning, starting at around 8:45 AM Eastern time, we experienced an issue with one of our DNS providers, causing servosity.com and other domains to become unavailable. The issue was resolved at around 9:35 AM Eastern time. During this time, our portal at cp.servosity.com, as well as some of our backup servers, were inaccessible. Servosity One backups already in progress would have continued uploading data, but may not have completed a successful job. Any Servosity One backup job that was interrupted will automatically be reattempted. Servosity Classic backup jobs already in progress should retry and finish successfully. Any Servosity Classic backups that should have started during this window will need to be run manually. We apologize for the inconvenience.
Major November 20, 2024 SVT12 emergency maintenance window 25m
Started Nov 20, 2024, 07:37 PM UTC· resolved Nov 20, 2024, 08:02 PM UTC
- resolved Nov 20, 2024, 08:02 PM UTC
The SVT12 server is back online and the recovery is complete. Thank you for your understanding.