ServiceRocket incident

SR Marketplace Portal

Major Resolved View vendor source →

ServiceRocket experienced a major incident on June 22, 2020 affecting Portal, lasting 10m. The incident has been resolved; the full update timeline is below.

Started
Jun 22, 2020, 02:20 AM UTC
Resolved
Jun 22, 2020, 02:31 AM UTC
Duration
10m
Detected by Pingoru
Jun 22, 2020, 02:20 AM UTC

Affected components

Portal

Update timeline

  1. investigating Jun 22, 2020, 02:20 AM UTC

    We are currently experiencing a problem with our marketplace portal. If you need urgent help, you may contact us via live chat.

  2. resolved Jun 22, 2020, 02:31 AM UTC

    Between 02:20 UTC to 02:31 UTC We experienced issue with our marketplace portal. This issue has now been resolved and the service is operating normally.