ServiceRocket incident

SR Marketplace Portal

Major Resolved View vendor source →

ServiceRocket experienced a major incident on August 17, 2020 affecting Portal, lasting 25m. The incident has been resolved; the full update timeline is below.

Started
Aug 17, 2020, 02:14 AM UTC
Resolved
Aug 17, 2020, 02:39 AM UTC
Duration
25m
Detected by Pingoru
Aug 17, 2020, 02:14 AM UTC

Affected components

Portal

Update timeline

  1. investigating Aug 17, 2020, 02:14 AM UTC

    We are currently experiencing a problem with our marketplace portal. If you need urgent help, you may contact us via live chat. is Inaccessible

  2. resolved Aug 17, 2020, 02:39 AM UTC

    Between 02:14 UTC to 02:39 UTC We experienced issue with our marketplace portal. This issue has now been resolved and the service is operating normally.