ServiceRocket incident

SR Marketplace Portal

Major Resolved View vendor source →

ServiceRocket experienced a major incident on November 2, 2020 affecting Portal, lasting 19m. The incident has been resolved; the full update timeline is below.

Started
Nov 02, 2020, 03:40 AM UTC
Resolved
Nov 02, 2020, 03:59 AM UTC
Duration
19m
Detected by Pingoru
Nov 02, 2020, 03:40 AM UTC

Affected components

Portal

Update timeline

  1. investigating Nov 02, 2020, 03:40 AM UTC

    We are currently experiencing a problem with our marketplace portal. If you need urgent help, you may contact us via live chat.

  2. resolved Nov 02, 2020, 03:59 AM UTC

    Between 03:40 UTC to 03:59 UTC We experienced issue with our marketplace portal. This issue has now been resolved and the service is operating normally.