ServiceRocket incident

SR Marketplace Portal

Major Resolved View vendor source →

ServiceRocket experienced a major incident on November 9, 2020 affecting Portal, lasting 24m. The incident has been resolved; the full update timeline is below.

Started
Nov 09, 2020, 03:14 AM UTC
Resolved
Nov 09, 2020, 03:39 AM UTC
Duration
24m
Detected by Pingoru
Nov 09, 2020, 03:14 AM UTC

Affected components

Portal

Update timeline

  1. investigating Nov 09, 2020, 03:14 AM UTC

    We are currently experiencing a problem with our marketplace portal. If you need urgent help, you may contact us via live chat.

  2. resolved Nov 09, 2020, 03:39 AM UTC

    Between 03:14 UTC to 03:39 UTC We experienced issue with our marketplace portal. This issue has now been resolved and the service is operating normally.