ServiceRocket incident

SR Marketplace Portal

Major Resolved View vendor source →

ServiceRocket experienced a major incident on November 30, 2020 affecting Portal, lasting 5h. The incident has been resolved; the full update timeline is below.

Started
Nov 30, 2020, 09:42 AM UTC
Resolved
Nov 30, 2020, 02:42 PM UTC
Duration
5h
Detected by Pingoru
Nov 30, 2020, 09:42 AM UTC

Affected components

Portal

Update timeline

  1. investigating Nov 30, 2020, 09:42 AM UTC

    We are currently experiencing a problem with our marketplace portal. If you need urgent help, you may contact us via live chat.

  2. resolved Nov 30, 2020, 02:42 PM UTC

    The service is now operating normally.