ServiceRocket incident

SR Marketplace Portal

Major Resolved View vendor source →

ServiceRocket experienced a major incident on February 8, 2021 affecting Portal, lasting 21m. The incident has been resolved; the full update timeline is below.

Started
Feb 08, 2021, 03:26 AM UTC
Resolved
Feb 08, 2021, 03:48 AM UTC
Duration
21m
Detected by Pingoru
Feb 08, 2021, 03:26 AM UTC

Affected components

Portal

Update timeline

  1. investigating Feb 08, 2021, 03:26 AM UTC

    We are currently experiencing a problem with our marketplace portal. If you need urgent help, you may contact us via live chat.

  2. resolved Feb 08, 2021, 03:48 AM UTC

    Between 03:26 UTC to 03:48 UTC We experienced issue with our marketplace portal. This issue has now been resolved and the service is operating normally.