ServiceRocket experienced a major incident on February 24, 2022, lasting 6h 6m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Feb 24, 2022, 05:50 PM UTC
We are currently investigating service interruption with our Connector for Salesforce & Jira. We will provide updates as we resolve the issue.
- monitoring Feb 24, 2022, 06:28 PM UTC
A fix has been implemented and we are now monitoring the results to verify stability.
- resolved Feb 24, 2022, 11:57 PM UTC
A fix was implemented for this incident and is now resolved.