ServiceRocket incident

Connector for Salesforce & Jira Service Disruption

Major Resolved View vendor source →

ServiceRocket experienced a major incident on March 2, 2023, lasting 43m. The incident has been resolved; the full update timeline is below.

Started
Mar 02, 2023, 03:57 PM UTC
Resolved
Mar 02, 2023, 04:41 PM UTC
Duration
43m
Detected by Pingoru
Mar 02, 2023, 03:57 PM UTC

Update timeline

  1. investigating Mar 02, 2023, 03:57 PM UTC

    We are currently experiencing intermittent availability of our Connector for Salesforce & Jira app. We are currently investigating the issue and will provide updates as we have them.

  2. resolved Mar 02, 2023, 04:41 PM UTC

    The team has been monitoring the situation and can confirm now that the issue has been resolved. Apologies for any inconvenience this may have caused.