ServiceRocket incident

SR Marketplace Portal

Major Resolved View vendor source →

ServiceRocket experienced a major incident on May 18, 2020 affecting Portal, lasting 30m. The incident has been resolved; the full update timeline is below.

Started
May 18, 2020, 02:25 AM UTC
Resolved
May 18, 2020, 02:55 AM UTC
Duration
30m
Detected by Pingoru
May 18, 2020, 02:25 AM UTC

Affected components

Portal

Update timeline

  1. investigating May 18, 2020, 02:25 AM UTC

    We are currently experiencing a problem with our marketplace portal. If you need urgent help, you may contact us via live chat.

  2. resolved May 18, 2020, 02:55 AM UTC

    Between 02:25 UTC to 02:55 UTC We experienced issue with our marketplace portal. This issue has now been resolved and the service is operating normally.