ServiceRocket incident

SR Marketplace Portal

Major Resolved View vendor source →

ServiceRocket experienced a major incident on July 27, 2020 affecting Portal, lasting 19m. The incident has been resolved; the full update timeline is below.

Started
Jul 27, 2020, 02:24 AM UTC
Resolved
Jul 27, 2020, 02:44 AM UTC
Duration
19m
Detected by Pingoru
Jul 27, 2020, 02:24 AM UTC

Affected components

Portal

Update timeline

  1. investigating Jul 27, 2020, 02:24 AM UTC

    We are currently experiencing a problem with our marketplace portal. If you need urgent help, you may contact us via live chat.

  2. resolved Jul 27, 2020, 02:44 AM UTC

    Between 02:24 UTC to 02:44 UTC We experienced issue with our marketplace portal. This issue has now been resolved and the service is operating normally.