ServiceRocket incident

SR Marketplace Portal

Major Resolved View vendor source →

ServiceRocket experienced a major incident on August 3, 2020 affecting Portal, lasting 24m. The incident has been resolved; the full update timeline is below.

Started
Aug 03, 2020, 02:29 AM UTC
Resolved
Aug 03, 2020, 02:54 AM UTC
Duration
24m
Detected by Pingoru
Aug 03, 2020, 02:29 AM UTC

Affected components

Portal

Update timeline

  1. investigating Aug 03, 2020, 02:29 AM UTC

    We are currently experiencing a problem with our marketplace portal. If you need urgent help, you may contact us via live chat.

  2. resolved Aug 03, 2020, 02:54 AM UTC

    Between 02:29 UTC to 02:54 UTC We experienced issue with our marketplace portal. This issue has now been resolved and the service is operating normally.