ServiceRocket incident

SR Marketplace Portal

Major Resolved View vendor source →

ServiceRocket experienced a major incident on September 7, 2020 affecting Portal, lasting 24m. The incident has been resolved; the full update timeline is below.

Started
Sep 07, 2020, 03:34 AM UTC
Resolved
Sep 07, 2020, 03:59 AM UTC
Duration
24m
Detected by Pingoru
Sep 07, 2020, 03:34 AM UTC

Affected components

Portal

Update timeline

  1. investigating Sep 07, 2020, 03:34 AM UTC

    We are currently experiencing a problem with our marketplace portal. If you need urgent help, you may contact us via live chat. is Inaccessible

  2. resolved Sep 07, 2020, 03:59 AM UTC

    Between 03:34 UTC to 03:59 UTC We experienced issue with our marketplace portal. This issue has now been resolved and the service is operating normally.