ServiceRocket incident

SR Marketplace Portal

Major Resolved View vendor source →

ServiceRocket experienced a major incident on December 14, 2020 affecting Portal, lasting 20m. The incident has been resolved; the full update timeline is below.

Started
Dec 14, 2020, 03:44 AM UTC
Resolved
Dec 14, 2020, 04:05 AM UTC
Duration
20m
Detected by Pingoru
Dec 14, 2020, 03:44 AM UTC

Affected components

Portal

Update timeline

  1. investigating Dec 14, 2020, 03:44 AM UTC

    We are currently experiencing a problem with our marketplace portal. If you need urgent help, you may contact us via live chat.

  2. resolved Dec 14, 2020, 04:05 AM UTC

    Between 03:44 UTC to 04:05 UTC We experienced issue with our marketplace portal. This issue has now been resolved and the service is operating normally.