ServiceRocket incident

Scaffolding for Confluence Cloud: Unable to save content

Major Resolved View vendor source →

ServiceRocket experienced a major incident on January 4, 2021, lasting 2h 41m. The incident has been resolved; the full update timeline is below.

Started
Jan 04, 2021, 12:15 PM UTC
Resolved
Jan 04, 2021, 02:56 PM UTC
Duration
2h 41m
Detected by Pingoru
Jan 04, 2021, 12:15 PM UTC

Update timeline

  1. investigating Jan 04, 2021, 12:15 PM UTC

    We've detected a problem that prevents Scaffolding content from being saved, affecting pages that contain Live Template macro. We're actively finding the fix.

  2. investigating Jan 04, 2021, 12:15 PM UTC

    We are continuing to investigate this issue.

  3. identified Jan 04, 2021, 02:13 PM UTC

    The issue has been identified and a fix is being implemented.

  4. resolved Jan 04, 2021, 02:56 PM UTC

    This incident has been resolved.