ServiceRocket incident

SR Marketplace Portal

Major Resolved View vendor source →

ServiceRocket experienced a major incident on January 18, 2021 affecting Portal, lasting 9m. The incident has been resolved; the full update timeline is below.

Started
Jan 18, 2021, 03:40 AM UTC
Resolved
Jan 18, 2021, 03:49 AM UTC
Duration
9m
Detected by Pingoru
Jan 18, 2021, 03:40 AM UTC

Affected components

Portal

Update timeline

  1. investigating Jan 18, 2021, 03:40 AM UTC

    We are currently experiencing a problem with our marketplace portal. If you need urgent help, you may contact us via live chat.

  2. resolved Jan 18, 2021, 03:49 AM UTC

    Between 03:40 UTC to 03:49 UTC We experienced issue with our marketplace portal. This issue has now been resolved and the service is operating normally.