ServiceRocket incident

SR Marketplace Portal

Major Resolved View vendor source →

ServiceRocket experienced a major incident on February 22, 2021 affecting Portal, lasting 19m. The incident has been resolved; the full update timeline is below.

Started
Feb 22, 2021, 03:30 AM UTC
Resolved
Feb 22, 2021, 03:50 AM UTC
Duration
19m
Detected by Pingoru
Feb 22, 2021, 03:30 AM UTC

Affected components

Portal

Update timeline

  1. investigating Feb 22, 2021, 03:30 AM UTC

    We are currently experiencing a problem with our marketplace portal. If you need urgent help, you may contact us via live chat.

  2. resolved Feb 22, 2021, 03:50 AM UTC

    Between 03:30 UTC to 03:50 UTC We experienced issue with our marketplace portal. This issue has now been resolved and the service is operating normally.