ServiceRocket incident

SR Marketplace Portal

Major Resolved View vendor source →

ServiceRocket experienced a major incident on March 1, 2021 affecting Portal, lasting 19m. The incident has been resolved; the full update timeline is below.

Started
Mar 01, 2021, 03:58 AM UTC
Resolved
Mar 01, 2021, 04:18 AM UTC
Duration
19m
Detected by Pingoru
Mar 01, 2021, 03:58 AM UTC

Affected components

Portal

Update timeline

  1. investigating Mar 01, 2021, 03:58 AM UTC

    We are currently experiencing a problem with our marketplace portal. If you need urgent help, you may contact us via live chat.

  2. resolved Mar 01, 2021, 04:18 AM UTC

    Between 03:58 UTC to 04:18 UTC We experienced issue with our marketplace portal. This issue has now been resolved and the service is operating normally.