ServiceRocket experienced a critical incident on October 13, 2022 affecting Documentation, lasting 7h 36m. The incident has been resolved; the full update timeline is below.
Affected components
Documentation
Update timeline
- investigating Oct 13, 2022, 05:50 PM UTC
Our documentation site is currently unavailable: https://docs.servicerocket.com/ We are currently investigating the issue.
- monitoring Oct 13, 2022, 11:56 PM UTC
A fix has been implemented and you can now access the documentation site. We are also monitoring the site prior to confirming the issue has been resolved. Thank you for your patience.
- resolved Oct 14, 2022, 01:27 AM UTC
This incident has been resolved. The documentation website is now operational.