Servebolt incident

Server configuration issues

Major Resolved View vendor source →

Servebolt experienced a major incident on August 18, 2021 affecting admin.servebolt.com, lasting 19h 46m. The incident has been resolved; the full update timeline is below.

Started
Aug 18, 2021, 01:42 PM UTC
Resolved
Aug 19, 2021, 09:28 AM UTC
Duration
19h 46m
Detected by Pingoru
Aug 18, 2021, 01:42 PM UTC

Affected components

admin.servebolt.com

Update timeline

  1. investigating Aug 18, 2021, 01:42 PM UTC

    We are currently investigating a problem with our internal server configuration system. This leads to configuration changes to sites/environments, git checkout, and other services in our control panel doesn't work. All changes made in the control panel that are affected by this issue will be rolled out once the system is up and running again.

  2. investigating Aug 18, 2021, 02:20 PM UTC

    We have identified the issue and working on implementing a fix.

  3. monitoring Aug 18, 2021, 03:03 PM UTC

    A temporary fix has been implemented, making all services run again. A permanent fix will be rolled out within a few hours.

  4. resolved Aug 19, 2021, 09:28 AM UTC

    This incident has been resolved.