Servebolt experienced a major incident on December 7, 2021 affecting Servebolt Cloud LON, lasting 3h 7m. The incident has been resolved; the full update timeline is below.
Affected components
Servebolt Cloud LON
Update timeline
- investigating Dec 07, 2021, 12:58 PM UTC
Sterre-lon is experiencing database issues causing 500 errors. We are investigating.
- investigating Dec 07, 2021, 01:08 PM UTC
We are still investigating this issue. It has the highest priority.
- identified Dec 07, 2021, 01:12 PM UTC
The issue has been identified and a fix is being worked on.
- monitoring Dec 07, 2021, 01:12 PM UTC
We have implemented a fix and monitoring the situation closely.
- resolved Dec 07, 2021, 04:05 PM UTC
This incident has been resolved.