Servebolt experienced a major incident on June 28, 2023 affecting Servebolt Cloud OSL, lasting 7h 42m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 28, 2023, 07:54 PM UTC
Our servers are currently experiencing a network event in this region. Our technicians are on the way to investigate. An update will follow shortly.
- investigating Jun 28, 2023, 08:24 PM UTC
Our operations crew has reached the location and is now doing an on-site investigation. An update is expected to soon follow.
- identified Jun 28, 2023, 09:06 PM UTC
A hardware failure regarding a network switch was identified. Our technicians on-site are bringing servers online now. Some servers in the region are already live. Others to soon follow.
- identified Jun 28, 2023, 09:28 PM UTC
Our technicians continue to work on-site. Most servers in the region are now back at full health.
- resolved Jun 29, 2023, 03:37 AM UTC
This incident has been resolved.