Servebolt incident

karsten-dfw under heavy load/possible DDoS

Minor Resolved View vendor source →

Servebolt experienced a minor incident on September 6, 2023 affecting Servebolt Cloud AMS, lasting 6d 13h. The incident has been resolved; the full update timeline is below.

Started
Sep 06, 2023, 04:59 PM UTC
Resolved
Sep 13, 2023, 06:46 AM UTC
Duration
6d 13h
Detected by Pingoru
Sep 06, 2023, 04:59 PM UTC

Affected components

Servebolt Cloud AMS

Update timeline

  1. investigating Sep 06, 2023, 04:59 PM UTC

    The server karsten-dfw is currently under unsustainable load, possibly due to an ongoing DDoS attack.

  2. investigating Sep 06, 2023, 05:14 PM UTC

    We are continuing to investigate the issue, while implementing mitigating measures.

  3. investigating Sep 06, 2023, 05:41 PM UTC

    We are still looking for mitigations to get the current problem under control.

  4. identified Sep 06, 2023, 06:21 PM UTC

    We are currently able to manage the load on the server, while still investigating a permanent solution.

  5. identified Sep 06, 2023, 08:28 PM UTC

    We are continuing to work on a fix for this issue

  6. monitoring Sep 06, 2023, 09:06 PM UTC

    A fix has been implemented and we are currently monitoring.

  7. monitoring Sep 13, 2023, 06:45 AM UTC

    We are continuing to monitor for any further issues.

  8. resolved Sep 13, 2023, 06:46 AM UTC

    This incident has been resolved.