Servebolt had 15 outages in the last 2 years totaling 69h 8m of downtime — averaging 0.6 incidents per month.
There were 15 Servebolt outages since November 3, 2024 totaling 69h 8m of downtime. Each is summarised below — incident details, duration, and resolution information.
We are currently investigating an incident with MariaDB on edward-nyc.
A fix has been implemented, and we're monitoring.
This incident has been resolved.
We are currently investigating this issue.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are currently investigating a memory leak issue affecting PHP, most notably version 8.4. To mitigate impact, we have implemented internal monitoring across all customer sites running PHP 8.x. Our team is actively reviewing alerts and applying fixes where needed. In parallel, we are working on automating this process to further reduce recovery time for affected sites. For customers experiencing issues, we recommend upgrading to PHP 8.5 where possible, ensuring the change is tested and performed safely. If you have any questions or need assistance, please contact Servebolt Support.
A fix has been implemented and we are currently monitoring.
This incident has been resolved.
Site statistics are not available for 17th and 18th of December in the admin panel. We have identified the issue and are in the process of re-importing the data. No data has been lost.
The incident has been resolved and the missing data in our admin panel has been re-imported.
Cloudflare is currently experiencing an outage causing some domains using Cloudflare, Servebolt CDN, or Accelerated Domains to become unreachable. We will update our Statuspage as soon as more information becomes available. You can also follow Cloudflare’s incident updates here: https://www.cloudflarestatus.com/incidents/lfrm31y6sw9q
Cloudflare has implemented a fix, and affected services are now recovering.
This incident has been resolved.
We are currently experiencing outage for Luna-osl and we are working on a solution
The server is now operational again. We experienced an issue affecting the database layer, but it has been resolved and systems are running normally. We will continue to monitor performance closely.
Cloudflare is currently working on the issue. It is affecting access to many of our services, and the cause is still unknown at this time. See Cloudflare's status page here: https://www.cloudflarestatus.com/
From https://www.cloudflarestatus.com/ "A fix has been implemented and we believe the incident is now resolved. We are continuing to monitor for errors to ensure all services are back to normal."
This incident has been resolved.
We are currently experiencing issues with ordering new Let's Encrypt SSL certificates. Existing certificates and sites remain unaffected. Our team is investigating the cause and working to restore normal certificate issuance as soon as possible.
This incident has been resolved.
We're currently experiencing an elevated level of issues with our Chat Solution, which may cause delays. For urgent requests, please contact our Support team at [email protected]. Thank you for your patience.
This incident has been resolved.
This incident has been resolved. An upgrade to Servebolt CDN was rolled out today at ~14:46 CEST. This update resulted in approximately six minutes of downtime for applications using the service. Once we detected the issue, we quickly rolled back to a stable version. We will perform thorough testing on the failure point to avoid similar interruptions before deploying any further updates.
We are currently investigating an issue with the search functionality on our Servebolt Help Center.
Cookie bot was adapting the load order of script that do not contain cookies. Although these scripts are 'essential' to the site Cookie Bot was not autoloading them on page initialzation, but later. We adapted our search scripts to check if the algoliasearch() function is available before initalizing the search front end control scripts. Search is now available.
There are ongoing DDoS attacks against our Dallas and Amsterdam locations.
In the following time periods: 04:45 to 05:07 UTC for Dallas 06:36 to 06:51 UTC for Amsterdam we were seeing intermittent reduced availability for some customers hosted in these two locations. We believe the attack to be fully mitigated as of 05:07 UTC for Dallas and 06:51 UTC for Amsterdam
This incident has been resolved.
We've identified an issue on our Servebolt Linux 8 platform where cron jobs created in our Admin Panel does not sync to the environments. We have implemented a fix for this issue, and will re-sync all cron jobs not currently synced to the environments. If you have any questions or notice an issue linked to this, please contact our Support.
All environments have now been re-synced from our Admin Panel, and this incident is resolved.
We are currently experiencing a hardware issue with this web server. Our team is actively investigating the problem to resolve it as quickly as possible. We apologize for any inconvenience this may cause and appreciate your patience during this time. We will provide updates as soon as we have more information.
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.