Servebolt experienced a major incident on October 7, 2021 affecting admin.servebolt.com and Servebolt Cloud OSL and 1 more component, lasting 1h 5m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Oct 07, 2021, 04:26 PM UTC
We are observing some connectivity issues globally. It seems to affect the internet in general.
- identified Oct 07, 2021, 04:45 PM UTC
The problem has been identified as an issue with a major internet backbone provider. We are currently observing mostly normal operation in Europe, but New York is still limited. However it appears that if your site is behind Accelerated Domains, Cloudflare or Fastly, it should be mostly operational also in New York.
- identified Oct 07, 2021, 05:18 PM UTC
We are now seeing some more recovery for New York with more traffic reaching the site.
- resolved Oct 07, 2021, 05:31 PM UTC
This incident has been resolved.
- postmortem Oct 08, 2021, 02:04 PM UTC
We’ve written a postmortem on our main site about the Telia related connectivity issues: [https://servebolt.com/articles/telia-went-down-and-so-did-we/](https://servebolt.com/articles/telia-went-down-and-so-did-we/)