Servebolt incident

Hardware issue - dag-ams.servebolt.cloud

Critical Resolved View vendor source →

Servebolt experienced a critical incident on November 3, 2024 affecting Servebolt Cloud AMS, lasting 6h 10m. The incident has been resolved; the full update timeline is below.

Started
Nov 03, 2024, 12:18 PM UTC
Resolved
Nov 03, 2024, 06:28 PM UTC
Duration
6h 10m
Detected by Pingoru
Nov 03, 2024, 12:18 PM UTC

Affected components

Servebolt Cloud AMS

Update timeline

  1. investigating Nov 03, 2024, 12:18 PM UTC

    We are currently experiencing a hardware issue with this web server. Our team is actively investigating the problem to resolve it as quickly as possible. We apologize for any inconvenience this may cause and appreciate your patience during this time. We will provide updates as soon as we have more information.

  2. identified Nov 03, 2024, 01:27 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Nov 03, 2024, 04:29 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Nov 03, 2024, 06:28 PM UTC

    This incident has been resolved.