Servebolt incident

Connectivity issue in New York

Critical Resolved View vendor source →

Servebolt experienced a critical incident on October 7, 2021 affecting Servebolt Cloud NYC, lasting 47m. The incident has been resolved; the full update timeline is below.

Started
Oct 07, 2021, 08:58 AM UTC
Resolved
Oct 07, 2021, 09:46 AM UTC
Duration
47m
Detected by Pingoru
Oct 07, 2021, 08:58 AM UTC

Affected components

Servebolt Cloud NYC

Update timeline

  1. investigating Oct 07, 2021, 08:58 AM UTC

    We are currently investigating this issue.

  2. investigating Oct 07, 2021, 09:22 AM UTC

    The problem has been identified as a upstream routing / BGP related issue affecting a large chunk of our transit connectivity at this site.

  3. monitoring Oct 07, 2021, 09:28 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Oct 07, 2021, 09:46 AM UTC

    This incident has been resolved.