Servebolt incident

Excess traffic load on stine-ams

Major Resolved View vendor source →

Servebolt experienced a major incident on July 15, 2022 affecting Servebolt Cloud AMS, lasting 2h 29m. The incident has been resolved; the full update timeline is below.

Started
Jul 15, 2022, 02:38 PM UTC
Resolved
Jul 15, 2022, 05:08 PM UTC
Duration
2h 29m
Detected by Pingoru
Jul 15, 2022, 02:38 PM UTC

Affected components

Servebolt Cloud AMS

Update timeline

  1. investigating Jul 15, 2022, 02:38 PM UTC

    We're experiencing an elevated level of inbound traffic on this server. Some sites are reporting degraded performance. We are currently looking into the issue and attempting to mitigate.

  2. monitoring Jul 15, 2022, 03:03 PM UTC

    The server appears to have stabilized and sites now appear to be active.

  3. monitoring Jul 15, 2022, 04:53 PM UTC

    We are continuing to monitor server stability. We will continue to provide updates until we are confident that the situation has been fully resolved.

  4. resolved Jul 15, 2022, 05:08 PM UTC

    The incident has been resolved. Traffic levels have returned to normal on the server.