Servebolt incident

Connection lost to Dallas datacenter

Critical Resolved View vendor source →

Servebolt experienced a critical incident on May 5, 2023 affecting Servebolt Cloud DFW, lasting 36m. The incident has been resolved; the full update timeline is below.

Started
May 05, 2023, 07:25 AM UTC
Resolved
May 05, 2023, 08:02 AM UTC
Duration
36m
Detected by Pingoru
May 05, 2023, 07:25 AM UTC

Affected components

Servebolt Cloud DFW

Update timeline

  1. investigating May 05, 2023, 07:25 AM UTC

    We are currently investigating this issue.

  2. investigating May 05, 2023, 07:54 AM UTC

    We are continuing to investigate this issue

  3. investigating May 05, 2023, 08:01 AM UTC

    Problem has now cleared. We are awaiting a report from our network provider on the issue.

  4. resolved May 05, 2023, 08:02 AM UTC

    This incident has been resolved.