Serper incident

Google Maps reviews not sho...

Minor Resolved View vendor source →

Serper experienced a minor incident on February 18, 2026 affecting Current status by service (API), lasting 8h. The incident has been resolved; the full update timeline is below.

Started
Feb 18, 2026, 09:00 AM UTC
Resolved
Feb 18, 2026, 05:00 PM UTC
Duration
8h
Detected by Pingoru
Feb 18, 2026, 09:00 AM UTC

Affected components

Current status by service (API)

Update timeline

  1. investigating Feb 18, 2026, 09:00 AM UTC

    It seems Google isn't showing Google Maps reviews for non-logged-in users currently. We'll be monitoring this to see if it's a temporary or permanent change.

  2. resolved Feb 18, 2026, 05:00 PM UTC

    We've deployed an update to the reviews endpoint. It now pulls reviews from Google Places/Local Business profiles.