Serper incident

Analytics and Dashboard Deg...

Minor Resolved View vendor source →

Serper experienced a minor incident on April 23, 2025 affecting Current status by service (Management Portal), lasting 45m. The incident has been resolved; the full update timeline is below.

Started
Apr 23, 2025, 01:15 AM UTC
Resolved
Apr 23, 2025, 02:00 AM UTC
Duration
45m
Detected by Pingoru
Apr 23, 2025, 01:15 AM UTC

Affected components

Current status by service (Management Portal)

Update timeline

  1. investigating Apr 23, 2025, 01:15 AM UTC

    We’re currently experiencing an issue affecting analytics data, usage insights, and dashboards. Our team is investigating and working to restore full functionality as soon as possible. Core services are unaffected and continue to operate normally.

  2. resolved Apr 23, 2025, 02:00 AM UTC

    Analytics and dashboard functionality has been fully restored and is now operating normally. Please note that some search requests and queries from the past hour may not have been captured in usage insights. Thank you for your patience and understanding.