Serper incident

Outage APIs

Major Resolved View vendor source →

Serper experienced a major incident on January 16, 2025 affecting Current status by service (API), lasting 2h 46m. The incident has been resolved; the full update timeline is below.

Started
Jan 16, 2025, 03:30 AM UTC
Resolved
Jan 16, 2025, 06:16 AM UTC
Duration
2h 46m
Detected by Pingoru
Jan 16, 2025, 03:30 AM UTC

Affected components

Current status by service (API)

Update timeline

  1. investigating Jan 16, 2025, 03:30 AM UTC

    Our API is currently experiencing an outage. We are experiencing an outage at the moment and our team is actively investigating the problem. We'll work to resolve this as quickly as possible and will keep you updated on the status. Thank you for your understanding.

  2. resolved Jan 16, 2025, 06:16 AM UTC

    The service is now fully operational again after deploying a final solution. The issue was caused by recent changes on Google's end, which impacted both our default and backup scraping methods. Similar disruptions were observed across other search API providers, highlighting the broader scope of the issue. We sincerely apologize for the disruption and any impact it may have had on your operations. We are continuing to monitor the situation. Thank you for your patience and understanding.