There were 12 Seravo outages since February 3, 2026 totaling 25h 0m of downtime. Each is summarised below — incident details, duration, and resolution information.
We identified a networking issue in cluster fi-sestak. Our team is working on it to fix it. We apologise for any inconvenience.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We identified a networking issue in cluster us-davis. Our team is working on it to fix it. We apologise for any inconvenience.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are currently investigating this issue.
This incident has been resolved.
We are currently investigating this issue.
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
# Notice of a Server Outage on March 12, 2026 On Thursday March 12, 2026, a failure related to the server resource usage caused an outage in the cluster fi-perko. The outage was caused by a newly implemented security feature which led to increased resource usage. Monitoring failed to notice and pinpoint the increased resource usage in time, which led to the outage. The outage was aggravated by an unrelated networking change which led to delay in recovery. This caused an outage to all sites in the fi-perko cluster. The problem was noticed immediately by our on-call monitoring processes, and measures were immediately implemented to begin recovery. The disruption first began at 04:00 \(UTC\+2\), escalated at 05:00 and ended at 08:19 \(UTC\+2\). We apologise for any inconvenience caused by the disruption. ## Timeline \(all timestamps UTC\+2 \(EET\)\) * 12.3.2026 03:47 Partial outage * 12.3.2026 03:52 On-call performs initial recovery measures * 12.3.2026 04:00 Recovered from partial outage * 12.3.2026 05:00 Incident escalated again * 12.3.2026 05:10 On-call attempts recovery measures * 12.3.2026 05:15 Full outage * 12.3.2026 05:27 On-call performs recovery measures * 12.3.2026 06:17 Recovered from the outage - begin site recovery * 12.3.2026 08:19 All affected sites were back online ## Follow-Up Action As a result of the incident, we at Seravo have identified the need for the following measures: * Testing new features with extended data-sets to be able to catch issues caused by the sheer volume of processed data * Improvements to system resource monitoring
We are currently investigating this issue.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We identified an upstream service provider networking issue causing slowness on some sites. We apologise for any inconvenience.
We are continuing to work on a fix for this issue.
The problem is related to Meta API services that slow down the sites. The sites will remain to work normally after the issue is fixed by the service provider.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
On February 25 between 23:04–23:11, a short networking incident affected a portion of our customers. The disruption was caused by an issue at our data center provider related to an ongoing cyberattack. Due to the short duration and nature of the incident, it was not immediately reflected on our status page. https://status.hetzner.com/incident/5e901309-0873-42af-90c5-84f38304f592
Customers that have opted to use external DNS for their site might encounter availability issues with their sites. Incident does not affect customers using only Seravo-provided hosting services.
This incident has been resolved.
We are experiencing availability issues. Our team is actively investigating and resolving the situation. We apologise for any inconvenience. Thank you for your patience.
This incident has been resolved.
We are currently investigating this issue.
This incident has been resolved.
We are under an active DDoS campaign and we are mitigating the issue. All the data is safe. If the campaign is related to a specific domain or web site, we are in contact with the customer in question separately.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are currently investigating this issue.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
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