Sequin experienced a minor incident on December 15, 2021 affecting Airtable sync & proxy and Stripe sync & proxy, lasting 28m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Dec 15, 2021, 03:57 PM UTC
Our infrastructure provider has reported connectivity issues in our region. This is leading to degraded sync performance (slower syncs or syncs that restart frequently). Our console and APIs are also slower than usual. We're monitoring our infrastructure provider's updates and will report when all is clear.
- monitoring Dec 15, 2021, 04:22 PM UTC
Our infrastructure provider is reporting decreased connectivity issues and says that the incident will be completely resolved soon. It appears that impact on sync and console performance is minor. We're continuing to monitor the situation.
- resolved Dec 15, 2021, 04:25 PM UTC
Our infrastructure provider has reported connectivity issues are resolved. All syncs have recovered.