Sequin incident

Service interuption

Minor Resolved View vendor source →

Sequin experienced a minor incident on June 7, 2023 affecting Airtable sync & proxy and Stripe sync & proxy, lasting 1h 49m. The incident has been resolved; the full update timeline is below.

Started
Jun 07, 2023, 01:11 PM UTC
Resolved
Jun 07, 2023, 03:00 PM UTC
Duration
1h 49m
Detected by Pingoru
Jun 07, 2023, 01:11 PM UTC

Affected components

Airtable sync & proxyStripe sync & proxy

Update timeline

  1. investigating Jun 07, 2023, 02:31 PM UTC

    We're investigating a service outage now

  2. resolved Jun 07, 2023, 03:28 PM UTC

    We resolved the issue. Syncs, the console, and the Proxy have been restored. We identified the root cause and are implementing safeguards to prevent the issue from happening in the future.