Sequin experienced a major incident on July 18, 2023 affecting Airtable sync & proxy, lasting 41m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- monitoring Jul 18, 2023, 06:43 PM UTC
Airtable is reporting their services are currently unavailable (https://status.airtable.com/). Our systems report elevated API issues on Airtable. During this time, Airtable syncs will be degraded. Syncs still seem to be completing, but at a much slower rate than usual.
- monitoring Jul 18, 2023, 06:53 PM UTC
The Airtable service appears to have recovered. Syncs have been restored. Airtable's status page is still reporting that their API is down. We're monitoring the situation.
- monitoring Jul 18, 2023, 07:07 PM UTC
Airtable continues to report their services are unavailable. It appears their services are available, but performance is degraded. Syncs are taking much longer to complete than usual (2-4x). Our HTTP and SQL proxies are also taking longer to respond. We're continuing to monitor the situation.
- resolved Jul 18, 2023, 07:24 PM UTC
Airtable is reporting the issue has been resolved. It appears Airtable API performance is near fully operational. Syncs have recovered. We'll keep an eye on the situation as our syncs catch up with the backlog of changes.