Sequin experienced a critical incident on December 13, 2024 affecting Airtable sync & proxy and GitHub sync & proxy and 1 more component, lasting 17m. The incident has been resolved; the full update timeline is below.
Affected components
Airtable sync & proxyGitHub sync & proxyHubSpot sync & proxySalesforce sync & proxyStripe sync & proxySQL Proxy
Update timeline
- identified Dec 13, 2024, 01:01 AM UTC
We are experiencing a major outage due to an infrastructure failure. Syncs and the console are down. We're working to restore service as soon as possible, and will update here shortly.
- monitoring Dec 13, 2024, 01:05 AM UTC
We've fixed the issue. The console has restored and syncs are recovering/catching up now. We're monitoring the situation.
- resolved Dec 13, 2024, 01:18 AM UTC
The system seems stable again. We're continuing to monitor the situation.