SEON experienced a minor incident on July 23, 2025 affecting REST API (REST Service - EU Region), lasting —. The incident has been resolved; the full update timeline is below.
Affected components
REST API (REST Service - EU Region)
Update timeline
- resolved Jul 23, 2025, 11:01 PM UTC
SEON APIs in the EU region experienced elevated latency and partial timeouts with the Fraud API between 22:21 and 23:06 UTC on Wednesday, July 23, 2025, affecting less than 2% of requests. The issue has been resolved, and all systems are fully operational. We thank you for your patience and apologize for the inconvenience caused.