SEON experienced a minor incident on August 9, 2025 affecting REST API (REST Service - EU Region) and Admin Panel (Admin Panel - EU Region) and 1 more component, lasting 3m. The incident has been resolved; the full update timeline is below.
Affected components
REST API (REST Service - EU Region)Admin Panel (Admin Panel - EU Region)Admin Panel (Authentication Service)
Update timeline
- investigating Aug 09, 2025, 01:35 AM UTC
We experienced a brief service disruption in the EU region between 01:35 and 01:38 AM UTC. During this period, no transactions were processed in the region, and our clients had issues using the SEON Admin Panel.
- resolved Aug 09, 2025, 01:38 AM UTC
We experienced a brief service disruption in the EU region between 01:35 and 01:38 AM UTC. During this period, no transactions were processed in the region, and our clients had issues using the SEON Admin Panel.